Website Maintenance Services

Keep Your Site Performing its Best

If you are engaged in a search engine optimization (SEO) or pay per click (PPC) campaign, you have invested time and capital in ensuring your website receives as much traffic as possible. All the work you put in on getting views will not become conversions if your website isn’t regularly maintained. It is especially vital if your business is based in eCommerce to have a site that runs smoothly day in and day out.

Incend Media offers a maintenance plan that will eliminate common website issues. You can count on our comprehensive plan that will keep your website both secure and will give site visitors a flawless online experience.

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WordPress Maintenance

You are most likely one of the millions who use the WordPress CMS due to its seamless user experience and easy customization. Our team of WordPress experts will keep your site looking and running its best with our WordPress maintenance plan. We know WordPress inside and out, from plugins to security patches, no one is better qualified to take care of your website. Trust Incend Media to protect and maintain your investment all year long.

We Fit the Plan to Your Needs

We will compose a custom maintenance plan that fits your company’s needs. At Incend Media, we don’t take a cookie-cutter approach to our customer’s requirements. We will examine your site and catalog its strengths and weakness to create a plan that works.

Why do You Need a Website Maintenance Plan?

As part of our maintenance plan, we offer outstanding technical service. We are ready to assist you with any number of challenges. Our technical service team is just a phone call or email away.


With sub-par website security, you are opening your company up to a potential disaster. Websites are not regularly updated, or that are using software which is no longer supported are much more susceptible to being violated. The security holes that exist from a lack of maintenance will be exploited by hackers who make it their business to find vulnerable websites. If your company is engaged in eCommerce, not only is your data at risk, so is your customer’s data. A customer’s information, such as social security numbers, driver’s license numbers, and financial account information can be held hostage by a hacker until a ransom is paid, which leads us to the next point.

Your business can’t afford to have ransomware placed on its website. The perpetrator will keep your site locked down until you have paid them off. Once ransomware has been installed there is little you can do to deal with it and paying the hackers is inevitable. Your site can also be used to distribute spam which will land your company’s domain on a blacklist. While getting removed from spam blacklists is possible it takes time and money to fix.

User Experience (UX)

If the reason you have a website is to convert visitors into customers, then a positive user experience is crucial. If you are using the same version of your site you have had since you installed Windows Vista, then your customers will not have a good experience. Today, customers expect websites to load quickly and be easy to navigate. Our web design team can create a new site that fits your brand and functions. Our website maintenance team will ensure that when a visitor views your site that they can easily find what they are searching for and that it happens swiftly.

Bugs that exist due to a lack of updating can ruin a user’s experience. We will make sure that updates are applied immediately so that your site runs smoothly. We will remove dead links that are still active and make sure any forms are still functioning properly. If your customer clicks on a product page and receive a page not found error, that damages your brand and negates any chance of the product being purchased.

Load Time and Speed

Maintaining a fast website is vital to its success or failure. Our website maintenance experts will check your site to see if speeds are as fast as they should be and that your page loads immediately. Why does speed matter? The current amount of time a user will wait for a page to load is three seconds and shrinking. If a page takes any longer than three seconds to load, a visitor will likely leave and with them any chance of a future conversion. We will keep your site loading quickly and lighting fast.

Data Backups

Nothing can be more devastating to a business than losing all of your data. Daily backups are a necessity to keep your data from vanishing forever. Having your data backed up on a regular basis also insulates you from ransomware. If your data is saved to a secure location, there is no need to pay a ransom. Our website maintenance team will make sure that your data is there when you need it. Natural disasters such as a hurricane or man-made disasters such as a broken water pipe in a server room won’t impact your data.

Ensure Your Site is Always Live

At Incend Media, we understand how important it is to eliminate website downtime. Our website maintenance team will keep your website up and running all the time so that your online store is there when a customer visits. So if you want a website that functions like it should, contact us now at either 844.521.0078 or fill out our convenient online contact form. One of our team members will be happy to discuss a website maintenance plan that fits your company.